Tag Archives: Cars

Selling our little car

Finally got ourselves a buyer for our little car, after placing an ad on mudah.com.my for almost 2 weeks. Yesterday the buyer came paid a deposit of RM1,000 for our car. Now need go to Jabatan Pengangkutan Jalanraya (JPJ) to get my car a Puspakom inspection certificate, so the buyer can be certain that the car he is buying is a legal one, and get the necessary forms required for transfer of car ownership.

Once that is done, not forgetting money changing hands for the car, our little car will no longer be ours. Despite it having given us quite a few headaches before, think we will remember the car for a long time. It is after all our first car since we moved back from England. Our daughter still loves to sit in the little car even after we have bought a new car, our bimmer. Stark difference in quality in so many ways yet our daughter is indifferent to them all. Hope the new buyer will take good care of our little car though.

Updated 03/01/2016:
Some complications occurred which perhaps sellers should take note. Before sending your car to Puspakom for inspection, remove the glass tinting stickers first. Basically you will fail the inspection if there is any tinting sticker on the windscreen. Visibility needs to be above 70%. Without any sticker visibility is only around 75% already. So why there are still shops installing tinting for cars? Because JPJ has another set of benchmark which will allow certain level of tinting to be used on the road. So whatever numbers you see on the warranty card for your tinting is irrelevant when you send to Puspakom. It will cost you another RM31.80 for a retest. People really should complain about this double benchmarks which is illogical and a waste of motorists’ money.

Puspakom Inspection ResultWith tinting front windscreen was only 48% visibility. Windows of front passengers failed too, below 50%.

Rubbish Abi Motors Perodua Service Centre

Thought I’ll send my MyVi to this Abi Motors Perodua Service Centre for a service having received a leaflet (below) from them in my letterbox.
Abi Motors Perodua Service Centre Promotion
Called them up, looking to confirm their location and the price for a service. The rep was okay on the phone, claiming that they are competitive on pricing, but unwilling to tell me further on their prices, saying that they can explain (their packages) better at the shop.

Okay, took the plunge anyway as I wanted to service my car before a trip to KL. It was fairly easy to find, with sign postings after I turned in from Jalan Sultan Azlan Shah Utara towards Bercham. Marketing wise, they seemed to have done alright, distributing leaflets, clear sign postings and okay rep on the phone. But that was about it. When I arrived at the shop, it was a different story. Those who were supposed to serve customer didn’t feel like they wanted to serve customers. I was brought in by a mechanic, to be fair. Initially there was one sitting in the shop, serving customer. Then came a in rep who didn’t bother to ask what I was there for. Another service rep sat down. So there were two idle reps not doing anything, at least not to me anyway. After waiting for a while, I asked what was I waiting for? Did they expect that I was their regular customer? As a new customer, I didn’t know what to expect! Considering that they put out leaflets to try to reach new customers, can their front desk reps at least be prepared that there might be new customers walking in through the door?!! The guy asked if I have made a booking. No, I haven’t. Actually I wanted to check on the price first. But that guy asked me to wait, presumably for my turn. So only one of the three could serve customers. For fxxk sake couldn’t they just hit me with a price list, or at least try to win me over with their service offerings, or anything?!! No, more waiting. They were like bloody bureaucrats.

When it was my turn, the “real” service rep called me over. Oh, he didn’t expect that I wasn’t driving a “new” car. And no, I haven’t got a service history booklet, as I bought the car second hand without one. Now get over it, okay?! Put my number plate into their system, came up with a name. No I’m not called X Y Z. What is the matter, do you expect everyone to come into their service centre first hand owners of Perodua cars? If they want to keep putting off new customers, keep that guy in the job. He’s brilliant at it! Asked for my IC number. No, I’m technically not your customer yet, why would I want to give you my IC number? I just wanted to check on the price first! Quoted RM250 for a basic service. Then my phone rang. Wife already found her way here after picking up my daughter. And I was still stuck checking on the price, which I should have already been given from the phone call.

Anyway with so much anger that I was unwilling to stomach any further, I sent my car to a known garage that is a little out of the way but at least they know how to deal with customers. Why customer services in Ipoh, or in Malaysia in general, so bad? Do they not give out training? And you know what, no one, and I really mean no one, smiled to me during my entire time in the service centre!

Increased battery discharge when stationary

It’s almost a year since I got my BMW (F30). Been getting the following error message on the display every now and then.
Bimmer error message
Normally the blower fan kicks in first, whether the car is locked or not, before the error message appears when I start the car. Asked the Ipoh dealer before but they didnt seem to know anything about it apart from asking me to send the car in for observation. Lately I found out from Internet forum that I am not the only car owner suffering from this problem. Straight away rang the dealer to enquire. But haven’t sent the car over yet due to various commitments. Here is where I found out that others are having the same problem:
http://www.bmwclubmalaysia.com/newforums/index.php?/topic/37576-f30-increased-battery-discharge-message/

Getting a new car in a couple of days

Been having a few problems with the little car we bought last year from a second-hand dealer. And frustratingly problems showed up when we were about to go up (or going up!) Cameron Highlands. One time there was a puncture in the T metal connector connecting the pipes for cooling the engine. Temperature on the indicator shot up as we were climbing up the hills. Switched off the engine, waited for the engine to cool down before continuing again, but problem persisted. Eventually we parked our car on the roadside, next to a car who was driven into the drain by a drunkard! Thanks to the people around, who stopped by to help the poor chap, the leaking hole was temporarily “bandaged” using rubber (believed to be from tyre tube) found on the road. We drove the car back to Ipoh, but not without lots of top up with water as water still kept leaking out. Even my daughter now knows that we need to make sure the car is alright before we go on holiday otherwise we will need to stop the car many times to fill the car with water! After much huffing and puffing, we got to a workshop at Simpang Pulai. Apart from having to replace the T connector, the connecting rubber pipes were old and stiff and needed replacing. Rust were flushed out and coolant replaced. Hundreds of Ringgit changed hands.

The second time recently, the air-cond stopped cooling on the night before we wanted to go up Cameron Highlands. The air-cond got noisier the next day when we switched on the air-cond and it stopped cooling altogether too. We eventually swapped car with my mum and went up Cameron Highlands anyway. Turned out that the compressor of the air-cond needed replacing. Same for the condensing unit, as according to the mechanic something went black as a result from the failed compressor. Lots of money changed hand again. That was that. But what was annoying was we got some clancking sound as we drove the car away. Asked the mechanic to test it the next day, the sound was nowhere to be heard. But we still heard it, especially in the morning, and when we released the handbrake. Then days later, smoke came out and the air-cond stopped working, again! Went back to the same shop (called 福利, across the road from the Honda dealer Ban Hoe Seng), furious, and was told that the air-cond fan needed replacing too. Told them about the sound we still heard, one of the mechanics didn’t seem too interested in our problem. And this shop was recommended, highly, by my brother. Not sure why to be honest. Just lots of frustration with service we received in Ipoh.

So the new car seems timely for our trip, well to Penang, not Cameron Highlands this time 🙂 Not sure if we are excited with the arrival of our new car, our first new car! As it costs lots of money. And it can get very expensive with this brand of car if it breaks down! We’ll see how it goes, hope the new car is not going to give us huge problems for many many years to come…*fingers crossed*

Our own little car in Ipoh

For the past few weeks we have been relying on our mums’ cars to get around. We tried our best to work around the time at which they need to use the car. Our mums need to use the car for going to the wet market in the morning. And they need car to send their grand children to kindergarten or tuition centres. So often we have to plan our day to allow us to come home on time. Life is difficult without a car in Malaysia as public transport is hopeless here. And it is very hot here. Not only do we need a car. We would like to have a car with good air cond too, which one of mums’ does not have.

Also both cars do not have CD player. So we have not been able to play our daughter’s nursery rhyme CDs whilst driving our daughter around. Can’t really blame her for not feeling very keen to go out with us. And that she keeps reminding us every now and then, “no Malaysia, no Malaysia”.

So it is such a big difference it makes when we bought our own car, albeit just a small and second hand car. A 1.3 litre Myvi, made in Malaysia. We just feel like our “basic” need is satisfied. It has good air cond, a CD player, in good condition and a joy to drive. In fact we are more than satisfied. We are happy. We can do our own things without worrying about the time. And we can get more things done in a day. No need to move the car seat in and out from our mums’ cars everyday. This is in spite of a certain disapproval from some of our family members on why we have chosen to buy such a small car. It does feel like the car you drive in Malaysia will give out a certain signal about your social standing in the community. But whatever, I don’t give a rat’s ass about what other people think of me.

Tyre punctures

What’s with me and tyre punctures I wonder. Bought a car only three weeks ago, went on long distance to Cornwall for a holiday, then one of my front tyres went flat on the second day! Similar things happened to me after I bought my bicycle. Three or four punctures within the first month or two. Very unlucky. This time it was costly as well, as the object that pierced through the tyre was too close to the side wall to mend, which means the whole tyre needed replacing. Ouch!Looking on the positives, we have car breakdown cover so we didn’t have to even change the car tyre ourselves. And we have a full size tyre that comes with the car so we didn’t need to go looking for a local tyre shop to deal with the punctured tyre immediately. Thus we were able to carry on where we left off for the rest of the day. Lastly I think we saved almost 30 quid on our Michelin tyre thanks to the advice of one of the mechanics at Kwik-fit, a tyre shop. Actually his advice, which was to send my punctured tyre to another nearby tyre shop to get it mended, did not work because that tyre shop does not mend punctures that are close to the sidewall as well. The mechanic personally thought the puncture was not that close to the sidewall and could be mended, but he is restricted by company’s policy, hence the suggestion. Anyway we wanted to keep all four of our tyres to be of the same make, but the second tyre shop did not have one in stock. So we got a quote and called Kwik-fit to see if they have one around. Had it not been this initial quote, Kwik-fit was planning to charge me 30 quid more for the same tyre! My friend was surprised as well as he thought Kwik-fit is normally fairly competitive. Looks like these shops will rip you off if you have not done a bit of homework beforehand! Well at least not all is bad. And we had excellent weather throughout our holiday as well 🙂